Hi! I'm Dan

Customer Success Engineer


Software Engineer, speaker, content creator, events coordinator and retired bass player. 🛠️ 🎸

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About Me

Some information about myself.

I believe in lifelong learning, so I'm always studying something. 📚

I love to share my knowledge and experiences mostly about APIs and Customer Success/Solutions to the community. ⭐

Right now I'm focused on DevOps culture and main concepts & tools like CI/CD pipelines, automation & scripting, monitoring & observability and containerzation. 🎯

But this is a var not a const. So I'm always making POST, PATCH and/or PUT requests into my brain. 🧠

06+ Years
experience
in tech
04+ Tech
companies
worked
05+ Talks
in tech events
Download CV

Tech Skills

Stack and technologies related

Server Side Development

REST APIs

70%

NodeJS

40%

GraphQL

30%

Go

10%

Python

5%

Cloud Computing & DevOps

Linux

35%

Docker & k8s

30%

AWS

25%

Service Mesh

20%

Bash Script

10%

IaC

5%

Experience

My journey until now
Education
Work

Software Engineering

Brazil - Estácio de Sá University
2020 - 2024

Customer Success Engineer

Brazil - Sensedia
2023 - now

Technical Customer Success Manager

Brazil - Sensedia
2021 - 2023

Customer Success Manager

Brazil - Movidesk
2021

Implementation Success Manager

Brazil - Movidesk
2020 - 2021

Technical Consultant

Brazil - New Vale Sistemas
2019 - 2020

Customer Service Analyst

Brazil - Evo Software
2017 - 2019

Services

What I offer

Design
Integration
Solutions

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Design Integration Solutions

  • Integration Solution Architecture.

  • Best practices in API lifecycle.

  • API Security assessment.

  • Talks and training about REST APIs, API security and API Economy.

Development
and Operations
Engineering

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Development and Operations Engineering

  • Server side development applications.

  • Setup and Operations of Cloud strategies.

  • Automation and scripting of repetitive tasks.

  • Building of CI/CD pipelines.

Customer
Success
Consultancy

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Customer Success Consultancy

  • Build of customer success unity.

  • Customer Success assessment.

  • Increase NRR through upselling and cross-selling strategies.

  • Talks and lectures about customer success in general.

Projects

Most recent work

GitHub Pretty README

A lovely README for my GitHub profile.

Demo

OWASP API Security Talk

Speaking about API Security on the largest software development event in Latin America.

Video

API Lifecycle Talk

Speaking about API Lifecycle on the largest software development event in Latin America.

Video

Building cool stuff

Be patience. I'm building something fun here. 😎